Support
Help with Mutual.
Mutual is an iPhone app for one established couple. These steps resolve the most common beta issues without sharing private relationship activity.
Sign in
Request a fresh one-time code, use the newest email, and check spam or junk folders. The code expires shortly and can be requested again after the cooldown.
Pair with your partner
Open the invitation link on the iPhone where Mutual is installed. If that does not work, enter the six-character pairing code. Expired, revoked, and already-used invitations cannot be reused.
Restore a purchase
Open Settings, choose Mutual Pro, then Restore Purchases while signed into the Apple Account that made the purchase. One eligible purchase covers the active couple.
Delete your account
In Mutual, open Settings, choose Delete account, and confirm. This permanently removes the account and dissolves its active couple. The other partner can create a new space afterward.
For a beta issue that these steps do not resolve, use the support contact included with your TestFlight invitation. Include the app version, iOS version, and the screen where the problem occurred—never include a private signal, mood, invitation token, or pairing code.